How do I avoid being charged proof of payment (POP) fees?

As mentioned in this article, fees are common across the South African banking landscape. The most common bank fees you might encounter when using Stitch are beneficiary notification fees in the form of POP fees. You can see more details on this in the linked article.

 

In order to avoid these fees, the user would have to log into their bank portal - either via their bank’s mobile banking app or online web portal - and navigate to where the beneficiary was added. There they can remove the payment notification email.

 

Any subsequent payments would thus not incur proof of payment (POP) fees.

 

See below for comprehensive guides on how to disable this per bank:

 

• Standard Bank: here
• ABSA: here
• Nedbank: here
• FNB: here
• Capitec: here
• Tymebank: N/A