How do I get a refund for a cash payment?

If you are due a refund for a payment you made via cash, and the business you paid into has confirmed, you can follow these steps:

• You will receive an SMS containing a link on the mobile number you used to verify your cash payment
• Click the link, and you’ll be asked to verify the bank account details into which you can receive the refund
• Verify your details and confirm - you should receive the refund in a few days