Note: The exact steps necessary to locate your account information may vary depending on the internet banking portal and the bank you use. Please contact your bank's customer support for assistance if you encounter any difficulty.
Absa Bank:
- Log in to the Absa internet banking portal.
- Go to the "Accounts" section.
- Select the account for which you want to retrieve the account confirmation.
- Click "Bank Confirmation Letter".
- Accept the verification request sent to your phone and click "View".
- Click "Download" to get the account confirmation in a downloadable format, such as PDF.
- Save and print if needed.
Capitec Bank:
- Log in to the Capitec internet banking portal.
- Go to the "Accounts" section.
- Select the account for which you want to retrieve the confirmation.
- Choose the 3 dots to give you all the options for your account.
- Choose "Send Account Details".
- Proceed and send the details to your email.
First National Bank (FNB):
- Log in to the FNB internet banking portal.
- Go to the "Accounts" section.
- Select the account for which you want to retrieve the confirmation.
- Select "Account to verify" and click on "Settings".
- Choose the bank letters option and select 'Account Confirmation Letter'.
- Proceed to download or print the confirmation letter or send it to your email.
Nedbank:
- Log in to the Nedbank internet banking portal.
- Go to the "Accounts" section.
- Select the account for which you want to retrieve the confirmation.
- Select "Statements and Documents" under the "Features" section.
- Select "Share Account Information".
- Proceed and send the account information to your email.
Standard Bank:
- Log in to the Standard Bank internet banking portal.
- Select "Transact" from the top menu.
- Under the "Documents" header, select 'Account Confirmation Letter'.
- Ensure the correct account is selected.
- Proceed to download or print the confirmation letter or send it to your email.
Tyme Bank:
- Log in to the Tyme bank internet banking portal.
- Provide the OTP provided when prompted
- Select the related account on home screen
- Select Proof of account
- Confirm your email address and send the confirmation letter to your email
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