What happens if I didn’t pay the right amount when making a cash deposit?

If you made a payment with cash at an ATM or retail till, and the amount of cash received at the ATM or till is different from the amount requested in the app or site you're looking to pay, we will refund the amount of cash you paid to your bank account, and the payment will not be reflected. See more on how to receive a refund for a cash payment here.

You’ll receive a refund for the exact amount that was paid in cash, and you can attempt the payment again.